Privacy policy

1. INFORMATION WE COLLECT

We may collect personal and business information that you voluntarily provide through inquiry forms, quotation requests, email, telephone, messaging platforms, or other communications.

This information may include:

• Your name;
• Company name and business position;
• Email address;
• Telephone number or messaging contact details;
• Billing, shipping, or destination information;
• Product names, part numbers, vehicle models, quantities, and purchasing requirements;
• Files, photographs, technical drawings, or other documents submitted with an inquiry; and
• Any other information you choose to provide.

We may also automatically collect limited technical information when you use the website, such as your IP address, browser type, device type, operating system, referring page, pages visited, approximate location, access time, and website interaction data.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

• Respond to product inquiries and quotation requests;
• Confirm product specifications, compatibility, pricing, availability, and order requirements;
• Prepare quotations, proforma invoices, contracts, and shipping documents;
• Process and manage orders, payments, deliveries, returns, and claims;
• Communicate with customers, suppliers, logistics providers, and business partners;
• Provide customer service and after-sales support;
• Improve our website, products, services, and business operations;
• Protect the security and integrity of the website;
• Prevent fraud, misuse, unauthorized access, or unlawful activity; and
• Comply with applicable legal, tax, customs, accounting, and regulatory obligations.

3. LEGAL BASIS FOR PROCESSING

Where required by applicable law, we process personal information on one or more of the following grounds:

• Your consent;
• The need to respond to your inquiry or take steps before entering into a business transaction;
• The performance of a contract or confirmed order;
• Compliance with legal or regulatory obligations; and
• Our legitimate business interests, including customer communication, website security, fraud prevention, service improvement, and business administration.

4. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to support website functionality, remember user preferences, analyze website traffic, measure performance, and improve the user experience.

We may use third-party analytics or website services, such as Google Analytics, Google Site Kit, security tools, hosting services, or similar technologies. These providers may collect technical information about your device and website usage in accordance with their own privacy policies.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect the operation or functionality of the website.

5. HOW WE SHARE INFORMATION

We do not sell or rent personal information.

We may share relevant information with third parties when reasonably necessary for business operations, including:

• Manufacturers, suppliers, and product sourcing partners;
• Freight forwarders, shipping companies, customs agents, and logistics providers;
• Banks, payment processors, and financial service providers;
• Website hosting, email, analytics, IT, security, and technical service providers;
• Professional advisers, including accountants, consultants, insurers, and legal advisers;
• Government authorities, customs agencies, courts, or regulators when required by law; and
• Other parties involved in a merger, restructuring, asset transfer, or similar business transaction.

We disclose only the information reasonably necessary for the relevant service, transaction, or legal requirement.

6. INTERNATIONAL DATA TRANSFERS

Because we conduct international B2B business, your information may be processed or transferred between China and other countries or regions in connection with inquiries, orders, payments, shipping, website hosting, analytics, or technical services.

Privacy and data protection laws may differ between jurisdictions. Where required, we will take reasonable steps to protect personal information during international transfers and use appropriate contractual, technical, or organizational safeguards.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on the nature of the inquiry or transaction, our ongoing business relationship, warranty or claim requirements, and applicable accounting, customs, tax, contractual, or legal obligations.

When information is no longer reasonably required, we may delete, anonymize, or securely archive it, subject to applicable law and legitimate business requirements.

8. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, no internet transmission, electronic storage system, email service, or website can be guaranteed to be completely secure. You provide information through the website at your own reasonable risk.

9. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have the right to:

• Request information about the personal data we hold about you;
• Request access to or a copy of your personal information;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information in certain circumstances;
• Withdraw consent where processing is based on consent;
• Object to or request restriction of certain processing activities;
• Request transfer of your information where legally applicable; and
• Submit a complaint to an applicable data protection authority.

These rights may be subject to legal limitations, identity verification requirements, contractual obligations, and record-retention requirements.

To submit a privacy request, please contact us using the details provided in the “Contact Us” section below.

10. CALIFORNIA PRIVACY RIGHTS

Where the California Consumer Privacy Act or other California privacy laws apply, California residents may have rights to request information about certain personal information collected, disclosed, or used by a business, and may have rights to request correction or deletion of eligible information.

We do not sell personal information in exchange for monetary payment. We also do not knowingly sell or share the personal information of individuals under the age of 16.

Submitting a privacy request will not result in unlawful discrimination. Certain rights apply only when the legal thresholds and requirements of the applicable law are met.

11. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites or use third-party services, including map services, analytics platforms, payment providers, social media platforms, logistics providers, or messaging applications.

We do not control the privacy, security, content, or data-handling practices of those third parties. You should review their privacy policies before providing information through their websites or services.

12. BUSINESS CONTACT INFORMATION

Information relating to employees, representatives, purchasing personnel, or other business contacts may be used to manage quotations, orders, supplier relationships, customer support, and other legitimate B2B communications.

You may ask us to stop non-essential business communications at any time. We may still retain and use information where necessary to manage an existing transaction, maintain business records, resolve disputes, or comply with legal obligations.

13. CHILDREN’S PRIVACY

This website is intended for business users and is not directed toward children.

We do not knowingly collect personal information from children. If you believe a child has submitted personal information through the website, please contact us so that we can review and, where appropriate, delete the information.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our website, services, business operations, technologies, or legal requirements.

The updated version will be posted on this page. Continued use of the website after an updated Privacy Policy is posted constitutes acknowledgment of the revised policy.

15. CONTACT US

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your personal information is handled, please contact us through our Contact page or by using the following details:

Ruian Yaxin Import & Export Co., Ltd.
Room 1506, Unit 3, Building A,
Wanshun Jinyuan, Rui’an,
Wenzhou, Zhejiang, China
Email: yassia@aliyun.com
Phone: 0086-577-66750075